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IT Associate / Project Analyst

Come join a dynamic, talented and fun-loving team of IT professionals! Come and apply your experience to a critically important portfolio of applications that positively improve the environment and health of all Californians!  

Under the general supervision of the Information Technology (IT) Supervisor I, the IT Associate works independently and is responsible for performing a wide variety of tasks in connection with evaluating the feasibility of new IT project requests, developing and maintaining application system user documentation, and organizing and controlling project activities. In addition, the IT Associate will provide support to DTSC IT projects, including system enhancements and change requests.

Desirable Qualifications

  • Organized and detail oriented
  • Ability to multi-task and meet deadlines
  • Knowledge of IT procurement concepts
  • Excellent communication and teamwork skills
  • Knowledge of IT concepts, practices, methods, and principles
  • Experience applying customer service and customer support principles
  • Ability to work with customers and understand detailed software requirements

Minimum Qualifications

Eighteen months as an Information Technology Technician for the State of California; or

Two years of general information technology experience performing technical, analytical, or support tasks for computer systems or services in any of the six domains or emerging information technology fields; or

60 semester units (or 90 quarter units) from an accredited college or university including at least 15 semester units (or 22.5 quarter units) of information technology or closely related course work; or

Any equivalent combination of experience and education.

When using education to meet the general experience requirements listed in the minimum qualifications, education must include the specified information technology or closely related course work. Closely related course work refers to a course of study involving the study of computing, such as software engineering, computer engineering, Management Information Systems, Geographic Information System, and computing technology.